Quality
Temeltek believes in continuous improvement in the quality. As a follower of the latest technologies in deep foundations and land improvement engineering, our goal is to provide customer satisfaction in each service that we provide. One of our most significant principles is to create successful projects that we can stand by proudly.
As Temeltek , we are committed to adhering the quality standard systems and concerning laws regarding our services while we are providing qualified services. We based the projects we do on the legal foundations knowing the responsibilities towards the services we provide. As a part of the system we have established, we value the improvement and we struggle in improving our quality policy. On the path to our goals, it is a part of our policy to focus on improving the services and product quality and providing services over the quality norms quoted in our business plan.
All of the members of our company is acting responsible for maintaining and improve our established quality system and strive for the success of our policies as a part of our organization. Temeltek provides internal and external training for the improvement of our personnel and contributes in the continuous improvement of our company. While we are providing services with pride, sometimes we cannot achieve our goals in customer satisfaction and we may receive complaints. At this point, Temeltek sees the customer reviews as a part of the quality system and provide solutions by handling the complaints with an analytical point of view.
The procedures and the concerning laws are inevitable elements of our quality system to provide services and products over our policies. In this respect, The manager of Temeltek inspects the services and products within our range through an inspection plan in a routine and keeps the customer satisfaction over anything.